University of Utah Assistant Director of Athletics-Academic Services in Salt Lake City, Utah


Open Date 04/19/2018

Requisition Number PRN16989B

Job Title Manager, Program(s)

Working Title Assistant Director of Athletics-Academic Services

Job Grade F

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area Academic Affairs

Department 00327 - Athletics Department

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 47600 to 90400

Close Date

Open Until Filled No

Job Summary

The University of Utah’s Athletics Department is seeking a highly skilled and innovative Assistant/Associate Director of Athletics to lead the Academic Services for Student-Athletes and serve on the Department’s senior management team. This position will also have a shared reporting responsibility outside of Athletics, to the Senior Vice President for Academic Affairs, to foster accountability and broaden relationships across the University of Utah campus. Under the general supervision of the Senior Associate Athletic Director/Senior Woman Administrator, the Assistant/Associate Athletics Director will operate with a high degree of autonomy and is in charge of creating, executing, and monitoring academic support programs to serve approximately 500 student-athletes, from 19 sports, in accordance withNCAA, Pac-12 Conference, and University of Utah regulations.

The successful applicant must have a demonstrated history of the ability to manage, lead, and collaborate with constituents in the unit, Athletics Department, and across campus with relevant entities. In addition, they must articulate a clear vision for supporting student-athletes and coaches during the day-to-day challenges that exist in an academic setting. The identified individual must operate with the utmost integrity relative to academia andNCAARules and instill that culture within the staff through ongoing education, mentoring, and professional development.

This individual will lead advisors and other academic staff to ensure that a proactive and high-quality approach aligns with all student-athletes’ academic needs. This position is responsible for hiring, supervising, training, and evaluating academic staff in the Department. The successful candidate will create, monitor, and evaluate academic policies and procedures, goals and expectations in all areas of the Academic Services for Student-Athletes, as well as produce reports shared with coaches, Athletics administration, the Faculty Athletics Representative, and the Athletics Advisory Council (a standing committee of the Academic Senate, the University’s faculty governance body). Working closely with the Faculty Athletics Representative, this position strives to enhance the transparency and effectiveness of communication with faculty and academic units across campus. This individual will also directly advise student-athletes; prior experience in this role is required.


1. Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah’s policies.

2. Markets and promotes new and existing programs and services to internal and external customers.

3. Participates in University-wide committees to establish customer service standards and administrative plans and policies.

4. Facilitates cooperative and collaborative community and institutional relationships.

5. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through.

6. Develops departmental strategies consistent with the assigned departments continuous quality improvement program.

7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s Degree in Education, Counseling or a related field.

4 to 6 years of experience as a supervisor/director in an academic services setting. Knowledge ofFERPAandNCAArules and regulations governing student-athletes’ academic performance (e.g., progress toward degree,APR,GSR, eligibility certification). Preference given to those applicants having worked in large institutions with high profile sports programs.

Commitment to effective communication and collaboration with Athletics Compliance staff as well as the Offices of Admissions and the Registrar.

Demonstrated leadership, management, and team-building skills within a collegiate academic setting.

Strong work ethic, with the ability to work independently, exercise creativity, solve problems, attend to details, manage change, maintain a culture of integrity, and lead, organize, and deploy staff.

Ability to establish a clear and understandable vision for Academic Services for Student-Athletes, and build the operational components to execute the vision.

Success working directly with students from diverse backgrounds, including populations in need of high levels of support and students with learning disabilities.

Highly developed interpersonal skills, specifically strong oral and written communication with a variety of audiences (e.g., parents, faculty, coaches) and computer skills (e.g, PeopleSoft, Canvas, Grades First, TeamWorks, and degree audit programs).

Ability to identify current and future trends and challenges within Athletics and higher education and devise effective responses.

Passion for developing student-athletes and supporting students in attaining their educational goals, with graduation from a meaningful degree program at the fore.


Master’s Degree in Education, Counseling, or a related field.

Seven or more years of advancement within academic support services for student-athletes.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.