Massage Envy Administrative Assistant in Sandy, Utah

Massage Envy Sandy & Union Heights (2 locations) is looking for a part-time (approximately 20 hrs over 3 days) Administrative Assistant to handle Membership Dues collections, and other Membership related and office duties. Must have good customer service skills, be able to multi-task, great organizational abilities, and have experience with Microsoft Excel.

Essential responsibilities include:

+ + Collections and Delinquent Members Management

  • Includes maintaining EXCEL spreadsheets for tracking and progress

  • Includes calling suspended members for delinquent payments daily

  • Processing Membership Cancellations & Freezes

  • Handling & documenting Member Issues

  • Processing and depositing daily deposits

  • New Members accuracy checks

  • Processing Membership Transfers from other Clinics

  • Filing & Organization

  • Weekly tracking of results

  • Other Member Management & Secretarial tasks as needed

Qualified candidates will have:

+ + Strong organization and time management skills

  • Ability to effectively communicate with members/guests on membership and clinic policies and procedures.

  • Computer experience with POS software systems, and ability to learn new programs easily.

  • Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff.

Additional Qualitications required:

+ + Must pass online pre-employment test

  • Must pass backround & credit report

  • Must have strong Microsoft Excel experience & skills including but not limited to the ability to manipulate and customize spreadsheets.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-35110

External Company URL:

Street: 1838 E. 9400 S